CloudOps Center Provides 24/7 IT Management for Schools

Reducing E-Waste for Schools

As e-learning becomes increasingly common, schools are actively adopting technology to create digital teaching environments. However, the maintenance and regular updates required for IT systems often increase the administrative workload for teachers, distracting them from their core teaching duties. As cloud technology matures, local IT company Speedy Group offers cloud services and network technology support, enabling schools to resolve day-to-day IT issues remotely through the cloud—allowing teachers to focus on teaching and caring for students’ needs.

Supporting Over 500 Schools Across Hong Kong – Ensuring Stable IT Operations

Speedy Group has been offering IT support and related solutions to schools for 20 years, currently serving over 500 primary and secondary schools across Hong Kong, making it one of the largest school IT service providers in the city. Their services include IT system management, hardware procurement, and cloud services. They are also suppliers of classroom engineering projects and hybrid learning solutions.
As the world enters an era led by cloud computing and big data, Speedy has established a 24-hour Cloud Operations Center (CloudOps) in the DT Hub at Tseung Kwan O INNO PARK, providing round-the-clock monitoring and troubleshooting to ensure schools’ IT systems run smoothly.

Kelvin Woo, Director at Speedy Group said: “Previously, schools required on-site support for any IT issues. But with today’s mature cloud technology, nearly 90% of problems can be resolved remotely, enabling quick response and minimizing disruption to teaching.”

Johnny Luk, Speedy Group’s another Director, observed that teachers often have to juggle teaching and administrative duties. He hopes CloudOps can reduce the time schools spend managing IT and administrative tasks, allowing teachers to better support students with diverse learning needs.
He added that CloudOps is located in DT Hub due to its internationally advanced infrastructure, such as dual power supply points for reliability and dedicated telecom conduits offering robust data transmission to support operations.

Leveraging AI and Big Data to Enhance Service Quality – Expanding into Public and Private Sectors

The global surge in artificial intelligence (AI) has prompted Speedy Group to continuously innovate, develop, and apply emerging technologies such as AI and big data—opening up new business opportunities. Kelvin added that the Group is integrating AI and big data to help clients enhance network security, shorten the time needed to detect network and hardware issues, and deliver precise solutions.
Speedy Group is also developing an AI-powered administrative system to support educational tasks such as creating teaching materials, generating exam questions, and sending announcements.
As Speedy Group celebrates its 20th anniversary, it has built strong, long-term partnerships with clients. In recent years, the company has further expanded its business footprint, now providing IT support services to over 10,000 SMEs and public sector organizations.
Looking ahead, the Group will continue to invest in its two core business areas: cloud platforms and AI technologies. It is also actively recruiting talent from various fields to further enhance service quality.

Full Version: HK01

About Speedy Group

At Speedy Group, we live by the philosophy of “Empathy and Quality Service”, advancing in business while remaining steadfast in our commitment to social responsibility.

For 18 consecutive years, we have been honored with the “Caring Company” recognition by the Hong Kong Council of Social Service, acknowledging our continued efforts in promoting good corporate citizenship and our dedication to caring for the community, our employees, and the environment.

Looking ahead, we will continue to fulfill our corporate social responsibilities, and actively promote the spirit of CSR within Hong Kong’s business community.

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